Punjab's Milkfed pulls a controversial Verka mango lassi ad and penalizes its agency after consumers slam a "How to kidnap me" video.
India’s Verka Dairy Hits Backlash Over Kidnap Ad
The viral promotional video for Verka's mango lassi has sparked severe public backlash for using a "How to kidnap me?" tagline, a gimmick widely condemned by netizens for trivializing abduction and safety concerns. (Credit: Snapshot/Enhanced with AI)

State-owned Milkfed deletes an insensitive Mango Lassi commercial and cracks down on its marketing agency after public outrage.

The Punjab State Cooperative Milk Producers’ Federation Limited (Milkfed) has been hit with severe public backlash following the release of an insensitive social media promotional campaign for its flagship dairy brand, Verka. The controversial video advertisement, which was uploaded directly to the cooperative’s official Instagram and Facebook pages, featured a young girl promoting the brand’s popular mango lassi product line. The commercial quickly triggered widespread consumer anger due to its highly inappropriate framing of a serious public safety issue.

The marketing asset featured a video sequence of a young girl standing in an urban parking lot with a Hindi film song playing loudly in the background. In the foreground of the frame, an unseen hand was shown offering the actor a tetrapack of Verka mango lassi, overlaid with a prominent digital text caption reading “How to kidnap me?” The sequence then depicted the girl hiding behind a tree before ultimately accepting the dairy beverage, a narrative arc that irate consumers immediately condemned as derogatory and dangerous.

In response to the mounting digital controversy, Milkfed Managing Director Rahul Gupta stated that senior executive leadership was not initially aware of the objectionable content being uploaded. While acknowledging that the video was an entirely unacceptable method to promote the cooperative’s dairy portfolio, Gupta revealed that Verka’s social media and promotional campaigns had been fully outsourced to an external marketing agency. He pledged that immediate remedial measures would be enforced across the state-owned enterprise to ensure similar lapses in corporate oversight do not happen again.

Following the internal review, senior cooperative officials confirmed that the controversial mango lassi advertisement was completely purged from all corporate social media channels. Milkfed has issued a formal letter of warning to the responsible third-party agency and implemented a strict new compliance framework. Moving forward, all promotional materials and public-facing media assets must receive official, written clearance from the General Manager of Marketing before publication to prevent unchecked uploads.

However, the administrative explanation has drawn sharp criticism from regional advocacy groups, including former Punjab State Women’s Commission chairperson Manisha Gulati. Gulati emphasized that a reputed, state-backed dairy brand has a societal duty to market its products creatively without compromising human dignity or trivializing safety risks. Arguing that external outsourcing does not absolve corporate leadership of core responsibility, she called for formal legal action against the specific officials whose carelessness allowed the tone-deaf campaign to damage the brand equity of the historic dairy cooperative.

Source: The Indian Express

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