Madurai milk agents oppose Aavin's 56 new draft rules over depot buffer zone removal, spoilage liability, and logistical burdens.
Madurai Milk Agents Oppose Proposed Aavin Retailing Regulations
Speaking to TNIE, a senior Aavin (Madurai) official assured that the issue would be resolved within a few days.(File photo)

Retailers demand the withdrawal of draft terms that increase operational liabilities, remove depot buffer zones, and impose property disclosures.

Milk agents and dairy retailers across Madurai have voiced strong opposition to a new regulatory framework proposed by Aavin, the regional milk cooperative federation in Tamil Nadu. The draft proposal significantly expands retail operating guidelines, expanding the existing list of 20 conditions—established two years ago—to a comprehensive set of 56 rules. Local vendor associations argue that the expanded conditions impose unfair operational liabilities, undermine established commercial practices, and threaten the financial viability of private distribution partners.

A primary point of contention involves the proposed removal of the long-standing 200-metre buffer distance between neighboring Aavin milk depots. The Madurai Aavin Milk Agents and Retail Sellers Association warned that eliminating this territorial restriction would cause market saturation and trigger aggressive intra-brand competition among vendor outlets. While cooperative officials contend that removing the distance requirement could expand market access and overall fluid milk sales, retailers argue it will fragment existing customer bases without increasing net consumption.

The proposed regulations also shift substantial logistical and inventory risks onto independent milk agents. Under the draft terms, agents would be held solely accountable for product spoilage and required to handle the physical loading and unloading of sachet crates from delivery vehicles. Representatives from vendor unions questioned the fairness of transferring handling duties, noting that transport vehicles already collect loading fees from the primary processing facility. Furthermore, agents questioned the necessity of submitting personal property details for processing, given that distribution operates on a strict cash-and-carry financial model.

Financial margins remain an underlying driver of retail friction, with vendors noting that Aavin’s sales commissions remain significantly lower than those offered by private dairy competitors. Retailers warned that imposing stricter operational burdens without adjusting profit margins risks driving agents toward competing private processors, potentially weakening the cooperative’s urban distribution network. Vendor leadership called for an immediate suspension of the draft rules to preserve long-term commercial relationships between the federation and its retail partners.

In response to vendor protests, senior Aavin management indicated that the proposed guidelines remain a draft document open to structural revision. Cooperative representatives assured retail associations that direct stakeholder consultations will take place shortly to address vendor grievances. Officials confirmed plans to eliminate objectionable clauses, particularly those assigning full spoilage liability to agents, in an effort to establish a balanced regulatory agreement for regional milk distribution.

Source: The New Indian Express

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